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SHIPPING & RETURNS

Shipping Policy

Prices, costs as well as payment and delivery conditions

All prices are in Swiss Francs exclusive of VAT. unless expressly stated otherwise. Shipping and packaging costs will be charged to the customer separately (exception: free deliveries designated as such). Stunning-Wine.com is entitled to make deliveries in several parts. Such partial deliveries do not normally result in any additional costs for the customer. The invoice from Stunning-Wine.com is decisive for the agreed prices, costs, payment and delivery conditions or, if one is missing or incomplete, the confirmation of receipt of the order, or if one is also missing or incomplete, the confirmation sent to the customer upon conclusion Communicated prices, costs and payment terms during the ordering process. Regardless of the agreed method of payment, Stunning-Wine.com is entitled to deliver or place orders only against prepayment. Stunning-Wine.com hereby assigns to the customer any rights that Stunning-Wine.com has against the transporter of deliveries to the customer. In return, the customer bears the transport and delivery risk in connection with his orders from Stunning-Wine.com. Invoices from Stunning-Wine.com are to be paid within the period printed on the invoice (from the invoice date) and without any deduction to the Stunning-Wine.com account indicated on it. Once the payment period has expired, the customer is in default. Stunning-Wine.com is entitled to the statutory rights of default.

Return & Exchange Policy

Examination by the customer

The customer checks deliveries received from Stunning-Wine.com within 5 calendar days of delivery or collection and notifies Stunning-Wine.com of any visible defects or incomplete deliveries in writing or by e-mail during this time. After this period has expired, the deliveries received from Stunning-Wine.com and the scope of the delivery are deemed to have been approved by the customer.

See also our terms and conditions under
www.stunning-wines.com/store-policy

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